Analyst Report
Why performance is mission-critical for retailers
Retail Systems Research examines the relationship between software performance and winning in retail
Analyst Report
Why performance is mission-critical for retailers
Retail Systems Research examines the relationship between software performance and winning in retail

Digital transformation requires retailers to shift to a fast, agile and omni-channel strategy. But consumers don’t see channels - to them a retailer either meets their needs or not - and retailers rarely get a second chance if they fail first time.
A successful eCommerce environment doesn’t come about by accident, it’s the outcome of good design, constant monitoring, and customer obsessed, insight-driven strategies.
Download the report to find out:
- The new definition of ‘trip assurance’ in the digital era
- The three cornerstones of digital transformation in retail
- Why performance must be part of the retail business dialogue